Metric: Resource Involvement

Calculates for each resource/resource-activity in what percentage of cases it is present.

resource_involvement(eventlog, level, append, ...)

# S3 method for eventlog
resource_involvement(eventlog, level = c("case",
  "resource", "resource-activity"), append = F, ...)

# S3 method for grouped_eventlog
resource_involvement(eventlog, level = c("case",
  "resource", "resource-activity"), append = F, ...)

Arguments

eventlog

The dataset to be used. Should be a (grouped) eventlog object. eventlog.
level

Level of granularity for the analysis: log, case, activity, resource or resource-activity. For more information, see vignette("metrics", "edeaR")
append

Logical, indicating whether to append results to original event log. Ignored when level is log or trace.
...

Deprecated arguments

Details

Next to the resource frequency, the involvement of resources in cases can be of interest to, e.g., decide how "indispensable" they are. This metric is provided on three levels of analysis, which are the cases, the resources, and the resource-activity combinations

  • At the level of the specific cases, the absolute and relative number of distinct resources executing activities in each case is calculated. This way a company gets an overview of which cases are handled by a small amount of resources and which cases need more resources, indicating a higher level of variance in the process.

  • On the level of the distinct resources, this metric provides the absolute and relative number of cases in which each resource is involved, indicating which resources are more "necessary" within the business process than the others.

  • On the level of the specific resource-activity combinations, this metric provides a list of all resource-activity combinations with the absolute and relative number of cases in which each resource-activity combination is involved.

Methods (by class)

  • eventlog: Resource involvement for eventlog

  • grouped_eventlog: Resource involvement for grouped eventlog

References

Swennen, M. (2018). Using Event Log Knowledge to Support Operational Exellence Techniques (Doctoral dissertation). Hasselt University.